Guest Services Representative

Thank you for your interest in joining our team! Although we currently do not have any positions available, we value your interest and would love to hear from you. By submitting your application, we will add you to our talent pool for future opportunities. If you are successful, we will be sure to reach out to you.

Role Overview:

Reliable and professional Guest Services assistant who will perform a variety of tasks at Caledonia Park to keep our clients and customers well informed and maintain a highly visible presence. Visitors to the centre are at the heart of what we do, as such you are required to maintain a high level of customer focus at all times.

The role is predominantly customer focused in the Mall area with occasional office work as a part of your duties.

Overtime is available to cover holidays and sickness.

Key Duties and Responsibilities:

Ensure the highest standard of customer service is maintained onsite

At all times be aware of your body language whilst on duty.

Carry out office-based duties as and when required in a professional and enthusiastic manner.

Check visitors in and direct or escort them to specific destinations

Act lawfully always whilst on our client’s premises and report in detail any suspicious incidents

Complete any reasonable management instruction as directed by Andron or Client Management

Person Specification:

Customer Service experience

Honest and trustworthy

Ability to stay calm in difficult situations

Excellent communication skills and Customer focus

Ability to follow instructions

Flexibility and patience

Job Types:

Full-time, Part-time, Permanent

Salary: £12.00 per hour  

Benefits:

Company pension

Discounted or free food

Employee discount

Free parking

On-site parking

Store discount

Schedule:

10 hour shift

8 hour shift

Day shift

Flexitime

Weekend availability

Weekends only

Experience:

customer service: 1 year (preferred)

Apply:
To apply, please send a copy of your CV/ Cover Letter to clive.peard@andron.co.uk