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Caledonia Park,
Glasgow Road,
Gretna, DG16 5GG
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Job Description

SHIFT MANAGER

Here at BKUK we have ambition. We aim to consistently deliver an unrivalled experience that supports us to achieve results whilst growing our number of restaurants year on year. This means there is loads of opportunity to fast-track your career. If you’re hungry (literally), committed, willing to learn and are flexible then BKUK could be the perfect place for you.

THE ROLE

As a Shift Manager, you will work within the Management Team ensuring all our operational and safety requirements are delivered day in, day out. You will set the pace and manage the Crew to help them be the best they can be so that they deliver the Burger King, Your Way experience for every customer.

OPERATIONAL EXCELLENCE

We will train you in all operational systems and procedures during your induction which you will then ensure are in place during your shifts by all crew members. You will also be inducted with the knowledge needed to manage the various shifts from opening through to closing.

HEALTH & SAFETY

Whilst working, you will ensure that you and the shift team comply with all Health & Safety protocols and ensure that all equipment is only used when you and crew members have been trained and certified in the correct usage.

SUCCESS MEASURES

PEOPLE & TEAM

You will help the Management Team to build Crew Members knowledge and confidence so they can deliver to high standards. You will help create a great culture and team spirit by encouraging inclusivity and inspiring others to achieve success.

CUSTOMER

You will lead by example, with the customer experience being a top priority for you. You will show and develop a team that take service from good to legendary ensuring perfect products with exceptional service are delivered to every customer.

We use several measures to review how you and your restaurant are performing, which will be regularly discussed along with your overall performance with your Restaurant Manager.

P&L TEAM

REV
GUEST TRAC

Hitting your restaurant and our company financial targets defines our success.

Building a successful team is key, so we measure staff turnover in your restaurant. We also review how you are developing your team and identifying future talent.

Restaurant Excellence Visit is our measure of operational and health & hygiene standards being followed in every restaurant and are impacted by all team members.

Customer OSAT (Online Satisfaction) is our customer feedback mechanism. Customer complaints are also tracked.

HOW WE DO THINGS

We look for people who are:

Open Minded Committed Purposeful

Welcoming of everyone, seeking to create personal experiences
United in delivering our best with energy & pace
Pushing boundaries to do what’s right for our people and our customers

BURGER KING

COMING SOON

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Opening Hours
  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  -