Guest Services Representative
Thank you for your interest in joining our team! Although we currently do not have any positions available, we value your interest and would love to hear from you. By submitting your application, we will add you to our talent pool for future opportunities. If you are successful, we will be sure to reach out to you.
Role Overview:
Reliable and professional Guest Services assistant who will perform a variety of tasks at Caledonia Park to keep our clients and customers well informed and maintain a highly visible presence. Visitors to the centre are at the heart of what we do, as such you are required to maintain a high level of customer focus at all times.
The role is predominantly customer focused in the Mall area with occasional office work as a part of your duties.
Overtime is available to cover holidays and sickness.
Key Duties and Responsibilities:
Ensure the highest standard of customer service is maintained onsite
At all times be aware of your body language whilst on duty.
Carry out office-based duties as and when required in a professional and enthusiastic manner.
Check visitors in and direct or escort them to specific destinations
Act lawfully always whilst on our client’s premises and report in detail any suspicious incidents
Complete any reasonable management instruction as directed by Andron or Client Management
Person Specification:
Customer Service experience
Honest and trustworthy
Ability to stay calm in difficult situations
Excellent communication skills and Customer focus
Ability to follow instructions
Flexibility and patience
Job Types:
Full-time, Part-time, Permanent
Salary: £12.00 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Schedule:
10 hour shift
8 hour shift
Day shift
Flexitime
Weekend availability
Weekends only
Experience:
customer service: 1 year (preferred)
Apply:
To apply, please send a copy of your CV/ Cover Letter to enquiry@caledoniapark.com.
Summary
Career area:
Date posted:
May 16, 2024