Here at BKUK we have ambition. We aim to consistently deliver an unrivalled experience that supports us to achieve results whilst growing our number of restaurants year on year. This means there is loads of opportunity to fast-track your career. If you’re hungry (literally), committed, willing to learn and are flexible then BKUK could be the perfect place for you.

THE ROLE

As a Crew Member, you will work within a shift team ensuring all our customers receive not just good but legendary service. We believe that food should begin and end with people and as a Crew Member you will be one of a team to make it happen.

OPERATIONAL EXCELLENCE

We will train you in all operational systems and procedures. You will then ensure those standards are met when you are on shift. You will build your skills and knowledge on all areas with the opportunity to work in the kitchen, at the tills or on the floor.

HEALTH & SAFETY

Whilst working, you will ensure you comply with all Health & Safety procedures and that all equipment is only used safely when you have been trained on how to use it.

SUCCESS MEASURES

PEOPLE & TEAM

You will be a key member of the team working together to deliver high standards in every area of the restaurant. You will also support new Crew Members making them feel welcome and helping them to learn the BK way of doing things.

CUSTOMER

The customer is our top priority and you will take service from good to legendary ensuring perfect products with exceptional service are delivered to every customer.

We use several measures to review how you and your restaurant are performing, which will be regularly discussed along with your overall performance with your Restaurant Manager.

P&L REV

GUEST TRAC

Hitting your restaurant and our company financial targets defines our success.

Restaurant Excellence Visit is our measure of operational and health & hygiene standards being followed in every restaurant and are impacted by all team members.

Customer OSAT (Online Satisfaction) is our customer feedback mechanism. Customer complaints are also tracked.

HOW WE DO THINGS

We look for people who are:

Open Minded Committed Purposeful

Welcoming of everyone, seeking to create personal experiences
United in delivering our best with energy & pace
Pushing boundaries to do what’s right for our people and our customers