20 Hour Key Holder 13

20 Hour Key Holder

French Connection is looking for a dynamic and enthusiastic Retail Keyholder to join our outlet store in Caledonia Park Designer Outlet, Gretna could that be you?

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Benefits:

  • Free seasonal uniform allowance
  • 28 days holiday allowance (pro rata)
  • Generous clothing discount for you and your Friends & Family

and above all to work with inspirational people where you can develop and enhance your career!

Purpose of the role:

  • Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
  • Maintain maximum stock availability through effective use of replenishment
  • Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
  • Keyholder duties of Opening/Closing the store

Key areas of responsibility will be to assist the management team in the following areas:

  • Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
  • Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
  • Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
  • Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
  • Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

The successful applicant will be able to demonstrate:

  • a proven track record of driving sales
  • the ability to work well within a team
  • demonstrate high levels of motivation, ambition and drive
  • demonstrate initiative, decisiveness and effective problem-solving skills
  • the ability to multitask and meet deadlines

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Job Types: Full-time, Part-time, Permanent

Pay: £12.31-£12.63 per hour

Expected hours: 20 per week

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Application question(s):

  • What intrigues you about this company, and why do you want to work here?

Experience:

  • Retail sales: 1 year (required)
  • Supervising: 1 year (required)
  • Till operation: 1 year (required)
  • Fashion retail: 1 year (required)

Apply here.

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Summary

Brand:

Career area:

Date posted:

Aug 27, 2025

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