CCTV Control Room Team Leader

Andron FM is one of the UK’s largest independent Facilities Management companies, providing bespoke soft service solutions to a wide array of prestigious clients nationwide. As a dynamic, family-owned organisation we are looking for a candidate to help forge Andron’s future.

This role is based at the award winning Caledonia Park shopping outlet.

12 hour shifts on a 4 on 4 off Rota with the option of overtime.

£14.10 per hour plus a monthly discretionary bonus scheme

Key Duties and Responsibilities:

• Operate all CCTV equipment, radios, and ancillary equipment to provide pro-active and reactive monitoring of CCTV cameras to assist with the detection of crime and or antisocial behavior’s
• Complete all required reporting procedures
• Monitor, operate and communicate using all forms of equipment available to you
• Respond to emergency situations & liaise with emergency services
• Managing the fire alarm tests, monitoring & evacuation procedure
• To protect our client’s property and staff by maintaining a safe and secure environment
• Act lawfully always whilst on our client’s premises
• Report in detail any suspicious incidents using our clients and Andron reporting procedures.
• Monitor and control access at building entrances and any vehicle gates as required.
• Have a proactive approach, be alert and eliminate problems before they progress.
• Be responsible for the operation of the Control Room.
• Report into the Guest Hospitality Manager and Assistant Manager.
• Complete any reasonable management instruction as directed by Andron or Client Management.

Person Specification:

• SIA CCTV Licence
• Great timekeeping
• Strong work ethic
• Customer focused
• Effective communicator
• Always polite and helpful
• Good administration and IT skills
• Problem solving
• Attention to detail
• Must be able to work under challenging conditions
• Must be able to take responsibiliy for the operational team when required

Job Type: Full-time

Pay: £14.10 per hour

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

Ability to commute/relocate:

• Gretna DG16 5GG: reliably commute or plan to relocate before starting work (preferred)

Experience:

• security: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• SIA CCTV Licence (required)
• First Aid Certification (required)

Work Location: In person

Reference ID: Caledonia Park
Expected start date: 16/06/2025

Apply via Indeed, here.