40 Hour Retail Assistant

Born on the slopes in the 1960s, ellesse was conceived by Leonardo Servadio to merge advanced sports technology with luxurious Italian design. A trailblazer in the field, Servadio applied fine tailoring techniques to modern sportswear, breaking new ground in fashion. From the tailored ski trousers of the ’60s to the revolutionary styles that graced tennis courts in the ’70s, ellesse has always stood at the intersection of athleticism and fashion.

Key Responsibilities:

• Greet customers warmly upon entry and offer assistance throughout their shopping

experience.

• Answer customer questions and address concerns promptly and professionally.

• Provide detailed product information and tailored recommendations to meet customer

needs.

• Advise customers on membership benefits, ongoing promotions, and special sales

events.

• Accurately total purchases and process transactions using cash, checks, and credit

card payments.

• Handle exchanges, returns, and refunds in accordance with company policies.

• Operate the cash register efficiently and maintain an organised checkout area.

• Ensure the product is displayed in an attractive and organised way to encourage

effective browsing and purchases

• Ensure the store is clean, tidy and adhere to H&S standards

Key Attributes:

• Strong customer service skills with a friendly and approachable demeanour.

• Excellent verbal and written communication abilities.

• High level of interest in our products and a commitment to understanding customer

requirements.

• Ability to work independently, with a keen interest in sales and delivering excellent

customer service.

• Detail-oriented with the ability to work accurately and efficiently to meet deadlines.

Qualifications:

• Previous retail or customer service experience preferred.

• Knowledge of the ellesse brand and its products is a plus.

• Availability to work flexible hours, including weekends and holidays

To apply, please hand your CV and covering letter in to the Ellesse store.