0 Hour Sales Consultant

Full job description

Reporting To: Store Manger and Assistant Manager

About The Fragrance Shop Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online!

Role Overview The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you! Key Responsibilities Providing an outstanding customer service Effectively matching the correct fragrance to the customer’s needs Keeping up to date with product knowledge, new fragrances and creative ideas Introducing a range of add ons Maintaining cleanliness of the store Recover and replenish stock, so items are available to sell Processing transactions at the till point Inspiring our customers with spraying fragrances and providing demonstrations Required Experience Educated to GCSE level or equivalent. Previous experience in sales/retail would be an advantage but not essential. Strong team working skills Flexibility to include evenings and weekends. Required Skills Version Jan 2019 Customer service focused Adaptable with a ‘can do’ attitude Strong communicational and interpersonal skills Package Details Competitive rate of pay Merchandise discount Exciting store incentives Training and development programmes Progression pathways **Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application please assume that on this occasion you have not been successful.

Engages with customers in a sales environment to drive product sales and knowledge
Demonstrates advanced product knowledge
Communicates with customers effectively to determine customer needs
Adheres to all company policies
Makes recommendations to customers to find a perfect fragrance
Aware of KPI’s and is effective in driving sales in those
Complete tasks set by management to aid in a smooth running of the shop

Job Types: Part-time, Permanent

Pay: £6.40-£11.44 per hour

Expected hours: 4 – 12 per week

Benefits: