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Caledonia Park,
Glasgow Road,
Gretna, DG16 5GG
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Job Description

We are looking for a Weekend Sales Assistant in our Gretna store working 8 hours per week to be the main contact for customer interactions, providing every single customer with exceptional customer service driven by excellent product knowledge and providing product recommendations based on individual requirements.

The role you’d play:
•     To develop & maintain excellent product knowledge using all training materials provided
•    To actively acknowledge & approach customers, provide accurate product information in line with their feedback and use selling skills to maximise sales of appropriate products.
•    To unpack deliveries in line with procedures and replenish stock in line with guidelines
•    To ensure that all customer service and returns policies are followed
•    To ensure that levels of merchandising and housekeeping are delivered to the highest standard at all times
•    To be actively aware of and ensure that all company policies and guidelines are adhered to
•    Represent Berghaus Brand Ambassador Standards at all times
•    Ensure all Health & Safety policies are complied with
•    Attend all relevant training programs and meetings as and when required
•    To carry out additional duties as and when necessary within the defined levels of the responsibility of the role

What you will bring:
•    Previous experience in a retail position
•    Passionate about the Outdoors

Personal Qualities:

  •  Helpful, friendly and professional
    •    Self-motivated with and a can do attitude
    •    Strong customer service focus
    •    Flexibility in working pattern
    •    Attention to detail
    •    Self-starter

About Pentland:

Pioneering Brands that Make Life Better
We are Pentland Brands, a global business touching the lives of millions through some of the worlds most-loved active and footwear brands. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, SeaVees, KangaROOS and Red or Dead. We’re the UK licensee for Kickers and have a joint venture with Lacoste footwear.
We have a rich and remarkable history, of family, of ambition and of innovation, of leading from the front with a legacy of outstanding brands and equally outstanding people. Of pioneering brands that make life better. Brands that create an emotional connection with our consumers and help keep people on the move. Brands that do good, that form part of a positive business that takes action for people and planet.

We celebrate differences and give everyone the freedom to innovate and develop because we know this is an exceptional place to build brands and build your career. We want you to come to work every day excited about what we can achieve when we have a clear and single-minded focus on being consumer-centric and relentlessly focused on improving our performance.

Always guided by our principles, we not only do a great job, but we also do it in the right way; success is a team game; with clarity and courage; better as standard; in good conscience. We believe every individual has the power to shape the Pentland of the future, by making sure that every day we’re better than the day before. Join our team of passionate, exceptional individuals, and do the best work of your life.


Apply Online

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It’s time to get out We’re all outdoor people at heart with our favourite escapes come rain, shine or more rain. But life today has a nasty habit of getting in the way, like when we find ourselves scrolling rather than walking. From the early days above a shop in the North-East of England, Berghaus has come a long way. We’ve racked up more than 50 years’ experience creating outdoor gear that’s beautifully designed and built to last; helping you to get out more. So it’s time to grab your Berghaus. It’s time to get out.

Berghaus: Repairhaus

Nature can be tough on even the toughest clothing. So when the elements do their worst, we bring out our best. We’ll always do our best to repair your worn and weathered Berghaus items, no matter how many times they need it. For free.

Opening Hours
  • Monday 9:00 am - 6:00 pm
  • Tuesday 9:00 am - 6:00 pm
  • Wednesday 9:00 am - 6:00 pm
  • Thursday 9:00 am - 6:00 pm
  • Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 6:00 pm
  • Sunday 10:00 am - 6:00 pm