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Caledonia Park,
Glasgow Road,
Gretna, DG16 5GG
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16 Hour Sales Associate

Job Description

What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieve the location’s performance targets and individual KPI’s
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support in all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
• Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude
• Bring your CV/cover letter to store


BOSS Menswear has reached icon status for its tailoring, but offers more than the perfect suit. The collections also feature casual and athleisure pieces, presenting a complete wardrobe for fast-paced modern lifestyles. Tailoring and sportswear are brought together in a look that is ready for whatever the day may hold.

Opening Hours
  • Monday 9:00 am - 6:00 pm
  • Tuesday 9:00 am - 6:00 pm
  • Wednesday 9:00 am - 6:00 pm
  • Thursday 9:00 am - 6:00 pm
  • Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 6:00 pm
  • Sunday 10:00 am - 6:00 pm